Shipping Policy

Our Shipping Policy was last updated on February 23, 2023.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Disclaimer:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Got Pivo LLC.
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to Got Pivo, accessible from https://gotpivo.com/.
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Got Pivo. The following terms and conditions constitute our Shipping Policy.

Shipment processing times

All Orders are processed according to the lead time specified in the details of each Product Page. If no Lead Time is stated, the standard Lead time is 3 business days. Orders may not ship or deliver on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed and you will be notified via email. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, we will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Expedited lead times and shipment are available upon request. Please contact us before placing your order if you will require this service.

United States (All 50 States & US Territories)

Flat rate
Shipping method: USPS Ground Advantage
Shipment cost: Calculated at checkout
Estimated delivery time: 3-5 business days (US Territories Est. 5 days, up to 26)
Free shipping
Shipping method: USPS Ground Advantage
Shipment cost: Free after discounts/coupons have been applied
Estimated delivery time: 3-5 business days (US Territories Est. 5 days, up to 26)

International

International Shipping:
Shipping method: First Class Package International
Shipment cost: Calculated at checkout
Estimated delivery time: 1-4+ weeks
UPS Worldwide Saver
Shipment cost: Calculated at checkout
Estimated delivery time: 3-7 business days

GOT PIVO does not ship to the following countries/regions:

Belarus
Cuba
Iran
North Korea
Sierra Leone
Palestinian Territories
Russia
Syria
South Sudan
Illegally Russian occupied regions of Ukraine (including Crimea)

Please contact us first before placing orders to the following countries/regions:
Got Pivo is not responsible for lost or damaged shipments to these countries/Regions.

Afghanistan
Brunei Darussalam
Bhutan
Central African Republic
Cook Islands
Cote d’Ivoire
Democratic Republic
East Timor
Federated States of Micronesia (Kosrae, Ponape, Yap, Truk)
Fiji
Iraq
Gaza Strip
Kiribati
Laos
Liberia
Lebanon
Marshal Islands
Myanmar (Burma)
Niue
Palau
Papua New Guinea
Solomon Islands
Sudan
Tonga
Tuvalu
Vanuatu
Wallis & Futuna
Yemen
Zimbabwe

Got Pivo shall not be responsible for delivery delays once the package is with the shipping company.

Shipment confirmation & order tracking

You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. It is the buyers responsibility to keep track of the package once it is with the courier.

Customs, Duties, and Taxes

Got Pivo is not responsible for any customs and taxes applied to Your Order. All fees (tariffs, taxes, etc.) imposed during or after shipping are the responsibility of the customer.

Lost or damaged during transit

Got Pivo does insure all packages shipped.

Got Pivo is not liable for any products lost or damaged during shipping.
It is Your responsibility to keep track of the package once it is with the courier.

If Your order has not moved or has been deemed lost by the courier, please contact us so we can help file a claim on Your behalf.

If You received Your Order damaged, please contact us immediately. Please take pictures of the damaged packaging including, the complete shipping label and the contents inside. You must save all packaging materials and damaged goods throughout the duration of a claim.

We will do our best to advocate on Your behalf, but We cannot guarantee the courier will approve the claim or provide a refund.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

By visiting this page on our website: https://gotpivo.com/contact/
By sending us an email: contact@gotpivo.com